At Chennai Institute of Pulmonology, your privacy is our priority. We understand that medical information is personal and must be protected. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us online.
1. Information We Collect
We may collect the following information through our website, appointment forms, or other digital tools:
- Personal Identification Details: Name, email address, phone number, age, gender.
- Medical Information: Health conditions, reports, prescriptions, appointment details (only when submitted through forms).
- Technical Data: IP address, browser type, device information, and usage patterns (via cookies and analytics tools).
- Payment Information: If you make payments through our website for services, relevant billing information may be collected securely.
2. How We Use Your Information
We use the collected information to:
- Schedule appointments or respond to inquiries.
- Provide health-related services and updates.
- Personalize user experience on our website.
- Improve our website’s performance and security.
- Fulfill legal and regulatory healthcare obligations.
- Send health tips, hospital news, or event updates (only with your consent).
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share data:
- With internal teams and departments involved in your care.
- With authorized third-party service providers like payment gateways or diagnostics partners (only for service provision).
- As required by law or public authorities to comply with legal obligations or health regulations.
All partners are required to comply with strict data confidentiality agreements.
4. Your Rights and Choices
As a user, you have the right to:
- Access, update, or correct your data.
- Withdraw consent to receive emails or health updates.
- Request deletion of your data
- Complaint regarding data misuse.
Please email info@cip.com for any requests.
5. Cookies and Tracking Technologies
Our website may use cookies to enhance functionality and improve your browsing experience. You may choose to disable cookies in your browser settings, although some features may not work as intended.
6. Data Security
We follow industry-standard data protection protocols. These include:
- Encrypted data storage and transmission.
- Secure server infrastructure.
- Regular audits and compliance reviews.
However, no system is 100% secure, and we advise caution while submitting sensitive information online.
7. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the content, security, or privacy practices of those sites. Please review their policies separately.
8. Children’s Privacy
Our website is not intended for use by children under 16 without parental or guardian supervision. We do not knowingly collect personal information from minors.
9. Policy Updates
This Privacy Policy may be updated periodically. The most recent version will always be available on our website. Continued use of the site indicates your agreement with the updated terms.
10. Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact:
Chennai Institute of Pulmonology
- info@cip.com
- +91 9090987997
- Nelson Manikam Road, Chennai.